Government’s go-to partner
Delivering high-performance, cost-effective public transport solutions governments can rely on
For more than 80 years, Busways has operated in partnership with government – building trusted relationships and delivering high-performing bus networks that communities rely on and our team feels proud to deliver.
With experience across metropolitan, regional and rural networks, we’ve proven our ability to mobilise large contracts, integrate workforces and maintain performance through every transition and transformation. Governments choose Busways because we deliver — safely, consistently and with integrity.
Eighty + years of partnership consistent, proven and trusted across generations
Fifteen government contracts experience across metropolitan, regional and rural frameworks
Proven transition capability mobilising large networks with workforce, fleet and depot integration
Operational performance at scale meeting and exceeding KPIs across NSW and SA
Zero emission readiness helping governments achieve their fleet transition goals
Innovation through partnership automated vehicles, on demand solutions, app integrations
Performing through partnership
Busways has one of the strongest performance records in the Australian bus industry. We operate under long-term service contracts in New South Wales and South Australia, meeting and exceeding KPIs for on-time running, safety, customer satisfaction and vehicle presentation.
“We don't try to be everything to everyone. We focus on buses, doing the job properly, and on long-term relationships and investment. That approach has served governments and communities well for decades.”
Will O'Neill, CEO
Trusted partner for contract transitions
Busways has successfully transitioned into new markets and operating environments, managing contract transitions of varying scale and complexity. This includes new depot builds, government workforce transfers and large fleet handovers.
We run a robust transition management program. Our Adelaide Outer South transition in 2020 demonstrated this capability in a new market, earning Busways an Australian Business Award for Change Management. Our team transitioned the South Australian Government’s 125 buses and recruited and onboarded 248 transferring employees, while navigating COVID-19 restrictions. Services commenced on 1 July 2020, with 100% of scheduled trips delivered and all Q1 performance targets achieved.
BUSBOT
Delivering the world-record setting Automated Vehicle Project for NSW Government
Phase 2
Marian Grove Retirement Village
Phase 3
Botanic Gardens